AGB
TERMS OF SERVICE
Last Updated: September 3, 2026
OVERVIEW
Welcome to ferrova.shop, operated by Reimer-IoT.
The terms “we,” “us,” and “our” refer to ferrova.shop and Reimer-IoT.
These Terms of Service govern your access to and use of ferrova.shop, including purchases made through our online store.
Our store is powered by Shopify.
By accessing our website, using our Services, or placing an order, you agree to these Terms of Service together with our applicable policies, including our:
- Privacy Policy;
- Shipping Policy; and
- Return & Refund Policy.
Nothing in these Terms limits mandatory rights available to consumers under applicable law.
SECTION 1 – BUSINESS INFORMATION
Trade Name: ferrova.shop
Legal Business Name: Reimer-IoT
Responsible Person: Mark Lilja Reimer
Email: lilahansen1975@gmail.com
Business Address: Marslev Stationsvej 5, 5290 Marslev, Denmark
Company Registration Number: CVR 36573856
Our online store currently serves customers at eligible shipping addresses in Austria.
SECTION 2 – ELIGIBILITY AND ACCOUNTS
You must have the legal capacity required under applicable law to enter into a purchase contract.
You agree that information provided when placing an order or creating an account will be accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials.
SECTION 3 – PRODUCTS
We make reasonable efforts to display products, descriptions, specifications, images, and other information accurately.
However, minor differences may occur due to:
- Screen settings;
- Product updates;
- Packaging changes; or
- Photography and display conditions.
We may update product descriptions, prices, specifications, or availability where appropriate.
Mandatory consumer rights concerning product conformity remain unaffected.
SECTION 4 – ORDERS
Submitting an order constitutes an offer to purchase the selected products.
We may refuse or cancel an order where there is a legitimate reason, including:
- Product unavailability;
- Obvious pricing or description errors;
- Payment failure;
- Suspected fraud;
- Invalid delivery information; or
- Inability to fulfill the order.
Where an order is cancelled after payment has been collected, the applicable payment will be refunded.
SECTION 5 – AUSTRIAN DELIVERY MARKET
Our online store is currently configured for the Austrian market.
We deliver to eligible shipping addresses in Austria.
Any applicable delivery restrictions will be displayed during checkout.
SECTION 6 – SHIPPING
Our standard shipping conditions are:
- Processing Time: 0 business days
- Estimated Delivery Time: 3–7 business days
- Standard Shipping: Free Shipping (€0.00)
- Delivery Destination: Austria
Delivery times are estimates.
Mandatory consumer rights regarding delivery remain unaffected.
SECTION 7 – PRICES
Prices displayed on ferrova.shop are the prices applicable at the time the customer places the order, subject to correction of obvious errors where legally permitted.
Applicable taxes or charges will be presented as required by law.
Our standard shipping service is:
Free Shipping (€0.00)
SECTION 8 – PAYMENT
Available payment methods will be shown during checkout.
Customers must provide accurate payment and billing information.
You may only use a payment method that you are legally authorized to use.
SECTION 9 – 14-DAY STATUTORY WITHDRAWAL RIGHT
Consumers in Austria generally have a statutory right to withdraw from eligible online purchases within 14 calendar days without giving a reason.
For goods, the period normally begins when the consumer or a designated third party other than the carrier receives the goods.
The statutory withdrawal right is described in detail in our Return & Refund Policy.
Nothing in these Terms reduces or restricts that statutory right.
SECTION 10 – VOLUNTARY 30-DAY RETURN POLICY
In addition to statutory withdrawal rights, ferrova.shop offers an additional voluntary return period of up to 30 days after delivery, subject to the conditions in our Return & Refund Policy.
Conditions applicable to the voluntary period do not restrict mandatory statutory withdrawal rights.
SECTION 11 – DEFECTIVE OR NON-CONFORMING GOODS
Mandatory statutory rights regarding defective, damaged, incorrect, or non-conforming goods remain unaffected.
Where applicable, customers may be entitled to remedies such as repair, replacement, price reduction, or termination/refund in accordance with applicable consumer law.
SECTION 12 – ORDER CANCELLATION
Because orders are processed in 0 business days, fulfillment may begin immediately.
Cancellation requests should be sent as soon as possible to:
We cannot guarantee cancellation once shipment has begun.
Statutory withdrawal rights after delivery remain unaffected.
SECTION 13 – INTELLECTUAL PROPERTY
Original content on ferrova.shop, including text, graphics, logos, photographs, design elements, and other protected materials, may be owned by Reimer-IoT, ferrova.shop, licensors, suppliers, or other respective rights holders.
Protected content may not be reproduced or commercially exploited without appropriate authorization unless permitted by law.
Third-party trademarks remain the property of their respective owners.
SECTION 14 – THIRD-PARTY SERVICES
Our website may use third-party services, including Shopify and other providers involved in:
- Ecommerce infrastructure;
- Payments;
- Shipping;
- Analytics; or
- Customer support.
Third-party services may be governed by their respective terms and privacy policies.
SECTION 15 – EXTERNAL LINKS
We may provide links to websites operated by third parties.
We are not responsible for third-party websites that we do not own or control.
Customers should review applicable third-party terms before using those services.
SECTION 16 – PRIVACY
Personal information is handled in accordance with our Privacy Policy and applicable data protection law.
Because ferrova.shop is powered by Shopify, certain information may also be processed by Shopify and other necessary service providers.
SECTION 17 – WEBSITE ERRORS
Our website may occasionally contain errors involving:
- Product descriptions;
- Prices;
- Availability;
- Shipping information; or
- Other website content.
We may correct such errors where permitted by law.
If an error materially affects an existing consumer order, applicable consumer rights remain unaffected.
SECTION 18 – PROHIBITED USE
You may not use ferrova.shop:
- For unlawful purposes;
- To commit fraud;
- To distribute malicious software;
- To interfere with website security;
- To unlawfully collect personal data;
- To infringe intellectual property rights; or
- To otherwise violate applicable law.
SECTION 19 – LIABILITY
Nothing in these Terms excludes or restricts liability where such exclusion or restriction is prohibited by applicable law.
Mandatory statutory consumer rights remain unaffected.
We are not responsible for losses arising solely from circumstances outside our reasonable control to the extent permitted by law.
SECTION 20 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
SECTION 21 – GOVERNING LAW AND AUSTRIAN CONSUMER PROTECTION
These Terms and contracts concluded through ferrova.shop are generally governed by the laws applicable to Reimer-IoT as a business established in Denmark, subject to applicable conflict-of-law rules.
However, if you are a consumer resident in Austria, this choice or application of law does not deprive you of mandatory consumer protection rights available to you under Austrian law or other applicable European Union law.
Nothing in these Terms restricts any mandatory jurisdiction or consumer protection rights that cannot legally be excluded.
SECTION 22 – CHANGES TO THESE TERMS
We may update these Terms when necessary because of:
- Legal changes;
- Operational changes;
- Service changes; or
- Business requirements.
The current version will be published on ferrova.shop.
SECTION 23 – CONTACT
For questions concerning these Terms, please contact:
Reimer-IoT
Marslev Stationsvej 5
5290 Marslev
Denmark
Email: lilahansen1975@gmail.com
CVR: 36573856